It’s one of our ongoing aims to reduce waste in the electrical industry where we can, and we strive to deliver high quality, environmental and customer focused services. To meet this aim, we offer specialist waste management and recycling services for your electrical items.
For Waste Electrical and Electronic Equipment (WEEE), we will accept back waste items of the same type that you have purchased.* This service is offered free of charge if you are returning your old appliance or product to our stores within 28 days of your purchase;
Please note that any return of a product under WEEE should be during business hours of Monday to Friday 9am – 5pm. Your return product should also be in a condition considered non-harmful (no CFC gas leaks, no sharp or dangerous edges, no exposed electrical wiring, etc) and by pre-agreed arrangement. Please contact our customer care team in the first instance on 01206 791894 if you wish to arrange to return a product under WEEE.
If it is not possible for you to return your product to our stores, we may still be able to assist. By prior arrangement before your delivery date, items of WEEE can be collected from your home at the time of our delivery. They will then be safely transported and recycled, in line with legislation and good practice.. Please note, we will charge a fee for these services.
If you would also like us to recycle other electrical items as well, additional charges may apply so please contact your local store in advance of collection to discuss your requirements.
For applicable charges for the recycling of plumbed fridge freezers and any 'American Style' side by side fridge freezers, plumbed or non-plumbed, please contact us prior to any transportation.
We reserve the right to refuse recycling of your existing product if they deem this to not be a 'like for like' exchange of new for old, or may charge an additional fee.
Collected waste electrical items include:
Domestic Fridges, Freezers and Fridge Freezers
Washing Machines, Dishwashers or Tumble Dryers
Cookers, Ovens, Hobs or Microwaves
Televisions and Audio Equipment